1. General

1.1. AYEN Partnership (from now on: “The Partnership” and / or “AYEN”) respects the privacy of AYEN customers, including users who access the website operated by and owned by it – at https: //www. ayen.co as well as users of the various services offered within it (from now on together “users” “Or”
user “).

1.2. The purpose of the terms outlined in this Privacy Policy is to review, among other things, how the Partnership uses the information provided to it by users while browsing and using the Site and how the user uses content contained on the Site and / or to which it is exposed.

1.3. The terms of the Privacy Policy set forth below form an integral part of the Terms of Use. The Partnership may change its Privacy Policy provisions to reflect the technological, business, legal, or regulatory changes from time to time. Such updates will publish in this document, which will update on the website. Use of the Site is subject to its current privacy policy and will indicate your consent to changes to it – therefore, we recommend reviewing this policy from time to time.

1.4. All definitions and terms of Privacy Policy shall construe in terms of use unless the context otherwise requires.

2. Registration and transfer of information to the Partnership

2.1. Some of the services provided on the Site require the provision of personal information, such as your name, address, details of means of payment, your location, ways of contacting you, and your e-mail address. It is clarified that you are not obliged to provide these details by law, and their delivery depends on your free will and consent. However, the submission of some of them is obligatory, in the sense that you may not be able to perform various actions through the Site without their presence. For example, without providing payment information, you will not be able to make a purchase. Without providing a shipping address, you will not be able to make a shipment (from now on, collectively “providing the information”).

2.2. The user hereby declares and confirms the information provided and / or collected about him in this contract with AYEN (from now on “the data”) will be stored in the registered databases of AYEN.

AYEN will use this data according to the databases’ purposes, including direct mail and customer contact; Data cleansing; Research; Providing customer service; Customer club management; Sales management, marketing, and customer acquisition.

2.3. You are aware that you have no legal obligation to provide the information, and its delivery is of your own free will and with your consent.

2.4. The user hereby declares and undertakes that all information provided and / or updated on the Site is correct, reliable and accurate and that he provided the information on his behalf and for himself only, and not on behalf and / or of third parties, except in cases where it was expressly permitted to do so. The information provided by the user, even in guest mode and without registration procedure, as well as additional information that will accumulate about him and his actions through the Site will be stored in the Partnership’s databases, listed above. It will be use by the purposes of the databases listed in section 2.2 above and following it.

2.5 In addition, the Partnership may use the information received from the user and / or the information collected about him, also for the following – to manage and streamline the contact with the user, as well as to contact the user if necessary; For the maintenance of the Site and / or the system; To improve the information and content that the Partnership will offer within the Site to users personally and / or to all and / or some of the users of the Site.

2.6. Without derogating from the above, subject to the user providing his contact information to AYEN and agreeing to receive direct mail, AYEN may send the user, from time to time, by e-mail and / or other means of communication provided by the user, information about its services and marketing and advertising information of the Partnership. The user will be entitled to revoke his consent at any time and cease receiving such information by contacting the customer service center, as specified at the end of this policy, or using the “Remove” button that will appear at the bottom of the sent message.

3. Collection and use of information

3.1. The Partnership may collect and use the information provided by the user during the performance of an action on the Site, even if he has not completed it (such as filling out a form or purchase), and / or information accumulated about the user, including while using the Site (all together form part of the data as defined above ), In order to improve, enrich or change the Site (including modification of the Site presented to the user), the services and content offered on the Site, and to streamline and manage the relationship with the user, and to conduct satisfaction surveys regarding promotions and / or services provided on By the Partnership, anyone on its behalf and / or by third parties with whom the Partnership has business cooperation.

3.2. In addition, and following the purposes of the Database, the Partnership may use data and information for marketing purposes (including targeted and customized marketing), commercial and statistical, and even provide statistical information to third parties, including advertisers, subject to the terms of this Privacy Policy. Statistical data provided to third parties will not personally identify the user.

3.3. In addition, the Partnership may use the information received from the user and / or the information collected about him, also for the following – to manage and streamline the contact with the user, and to contact the user if necessary; For the maintenance of the Site and / or the system; To improve the information and content that the Partnership will offer within the Site to users personally and / or to all and / or some of the users of the Site.

3.4. Without derogating from the above, subject to the user providing his contact information to AYEN and agreeing to receive direct mail, AYEN may send the user, from time to time, by e-mail and / or other means of communication provided by the user, information about its services and marketing and advertising information of the Partnership. The user will be entitled to revoke his consent at any time and cease receiving such information by contacting the customer service center, as specified at the end of this policy, or by using the “Remove” button that will appear at the bottom of the sent message.

Cookies

3.5. Please note – the Site might uses cookies (hereinafter “Cookies” and / or “cookies”) for its regular and proper operation; To secure the data on it and the information you provide including collect statistics about the use of the Site, verify details and improve your browsing experience while adapting the Site to your personal preferences; To facilitate your browsing on the Site, to characterize the products that suit you, tailor advertisements relevant to you, even when browsing other sites, all for statistical, research and commercial purposes, and for security purposes.

3.6. Cookies are text files, which the user’s browser creates on command from the partnership computers. Some cookies expire when you close the browser and others are saved on your computer’s hard drive. The cookies contain various information such as the pages you visited, the length of time you stayed on the Site, where you came from, sites and information that the user wants to see when entering the Site and more. The cookie can also store information about the surfer’s browsing habits on other sites, including the sites he browsed, the pages on the sites and any further action on them. The information in cookies is encrypted. The Partnership takes precautionary measures to ensure that only the Partnership’s computers or anyone on its behalf can read and understand the information stored in them.

3.7. The Site may also use third-party cookies, such as Google cookies such as those embedded using Google Analytics, which help us tailor the browsing experience for you. For more information on these cookies, you can find on the Google website at https://www.google.com/intl/en/policies/technologies/ads/ and the Facebook cookie policy: https://www.facebook.com/policies/cookies/.

3.8. If you do not want to get cookies, you can avoid this by changing your browser settings. To do this, please consult your browser’s help file. However, keep in mind that disabling cookies may prevent you from using some of the services and features on the Site.

4. Providing information to a third party

4.1. AYEN will take reasonable and acceptable measures to maintain and prevent the transfer of personal information identifying the user by name and / or identity information, such as the user’s name and address, to third parties, except in the following cases:

4.1.1. At the request of the user and / or with his express consent;

4.1.2. As part of collaborations with companies and / or businesses and / or suppliers with AYEN;

4.1.3. In any case where the user has violated the terms of use, including the terms of the privacy policy and / or in cases where the user has performed or tried to perform the user and / or someone on his behalf, through the Site and / or in connection with it, actions contrary to the terms of use, including the privacy policy. Any law;

4.1.4. In the event of the transfer of your details, it is required to complete an application and / or application on your behalf and / or provide a service and / or transfer a payment on your behalf, including product suppliers and shipping companies, etc. Also, in this context, you know that the Partnership uses external clearing services, and for this purpose and to make the payments and charges, we will also use the payment details you enter on the platform.

4.1.5. Due to a court order instructing the Partnership to disclose the information to third parties;

4.1.6. Due to any dispute, claim, lawsuit, demand and / or legal proceedings that will be conducted between the user and / or anyone on his behalf and the Partnership and / or anyone on its behalf;

4.1.7. In any case where the Partnership believes that the provision of the information is necessary to prevent severe damage to their property and / or bodies and / or to protect the vital interests of the users, the user himself, AYEN and / or other third parties, or to prevent severe further damage At its sole discretion;

4.1.8. In the event that the Partnership transferred and / or protested, to a third party its activities and / or its rights and obligations towards the user, to third parties, provided that such third parties accept the provisions set out in this privacy policy.

4.2. The above does not detract from the Partnership’s right to transfer to third parties non-personal information, which does not directly identify the user by name and / or identity information.

5. Information security

5.1. AYEN does everything in its power to protect the confidentiality of the data provided by the users of the Site and its customers while taking acceptable precautions and using advanced security technologies. The user is aware that the Partnership devotes resources and takes strict measures to prevent intrusion into the Site and prevent a possible invasion of the user’s privacy. Still, it can not wholly prevent disruptions to the Site.

5.2. The Partnership will use the means of protection and encryption, which are customary in e-commerce in Israel, for the activities of providing information online and by what is required by law. The said protection measures are intended to ensure an encrypted flow of information between the user’s computer at the time of the purchase and the site and partnership servers.

5.3. The Partnership does everything in its power and uses advanced technological and organizational security measures to secure the Site, the communication through it and the information under its control against accidental or intentional exploitation, loss, destruction, or against access by unauthorized or authorized persons. The connection between the user’s computer or visitor to the Site and the Partnership computers is secured using accepted encryption methods, by the usual standards. Also, the Partnership takes reasonable measures to protect the Site and its hardware and software components related to its operation. It takes care to update them regularly, among other things, to protect the Site and its content from unauthorized intrusions, vulnerabilities, or eavesdropping.

5.4. Thus, the Partnership is continuously updated with technological developments in software and hardware to provide the users of the Site and its customers with the best protection against intrusion or hacking, including unauthorized access to its databases. However, the Partnership clarifies that in cases which are not under its control and / or are due to force majeure, it does not undertake that the Site will operate properly, without any interruption, and / or that the Site and / or data collected and / or provided as above will be completely immune. And / or unauthorized intrusion into the Partnership’s databases. The user is aware that the Partnership will not be liable for any damage and / or loss, direct or indirect, of any kind, caused as a result, including due to invasion of privacy.

5.5. All issues of use and clearing of credit cards from the Site are done in an encrypted and secure manner through an external credit clearing company, which uses modern encryption methods and by encryption mechanisms that are by international standards.

6. Contact us about privacy

6.1. According to the Privacy Protection Law, 1981, you, or someone on your behalf, may review information about you that is in the Partnership’s databases and even ask the Partnership to correct this information if it is incorrect, complete or inaccurate. To use this right, a written request must be sent. Contact the Partnership via the “Contact Us” tab on the website, or alternatively, you can contact one of the contact details listed in the sections below.

6.2. For any questions and / or clarifications and / or comments regarding this privacy policy, or if you wish to delete, change or correct your personal information, please send an e-mail to customer service info@ayen.co.il.

6.3. All correspondence to the Partnership must include your full details, including address and e-mail for contact and your application’s exact information. The Partnership will endeavor to respond to any reasonable request within a reasonable time.